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Armstrong's Handbook of Performance Management : An evidence-based guide to delivering high performance

Michael Armstrong

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In this radically updated new edition, Michael Armstrong looks at the results of major research in this area. He considers how evidence-based material informs understanding of the position performance management has reached and provides practical guidance on how this evidence can be interpreted and applied.
 9780749453923 /  Kogan Page /  2009 /  4th editie /  382p. /  pb / 

Armstrong's Handbook of Performance Management : An evidence-based guide to delivering high performance

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In this radically updated new edition, Michael Armstrong looks at the results of major research in this area. He considers how evidence-based material informs understanding of the position performance management has reached and provides practical guidance on how this evidence can be interpreted and applied.

"Armstrong's Handbook of Performance Management" includes 9 brand new chapters covering important developments in this area including: critiques of performance management; coaching; and, new performance management models and a performance management toolkit. Additional online resources are provided for both lecturers and students.

Table of contents :

Pt. I   The Background to Performance Management    
1   The Foundations of Performance Management    
2   The Conceptual Framework of Performance Management    
3   Critiques of Performance Management    
Pt. II   The Practice of Performance Management    
4   Performance Management Systems    
5   Managing Performance Management    
6   Managing Under-performance    
Pt. III   Performance Management Processes    
7   Goal Setting    
8   Feedback    
9   360-degree Feedback    
10   Performance Reviews    
11   Analysing and Assessing Performance    
12   Coaching    
Pt. IV   Performance Management in Action    
13   Performance Management Surveys    
14   Performance Management Models    
15   Reactions to Performance Management    
16   The Impact of Performance Management    
Pt. V   The Application of Performance Management    
17   Managing Organizational Performance    
18   Managing Team Performance    
19   Performance Management and Learning    
20   Performance Management and Reward    
Pt. VI   Developing and Maintaining Performance Management